Customers are requested to schedule the device pick up with our customer executive at the desired time and date. Our pickup executive will reach out to the customer before they leave for the device pickup at the scheduled time.
Customers are requested to cancel the scheduled booking before the scheduled pickup time.
Once the device is repaired and ready for delivery our team will reach out to the customer and fix a delivery time and date. The customer can request a delivery time as per their availability.
Customers can change the delivery address in case they are not available at the pickup address, however, we only provide delivery within the city limits.
In cases customers want the device to be delivered at a different city address, we do provide such service through our courier partners, however, the courier charges shall be borne by the customer.