Payment and Refund Policy

  • Customers can make payment using their cards, wallets and we do also facilitate COD (cash-on- delivery) service. We request our customers to make the payment via COD to our delivery executive.
  • All refunds are at the discretion of company.
  • Refund requests must be submitted within 7 days of the purchase. Buyer has to give written consent for refund via writing or electronic form or communication. Post the 7 day period, refund requests cannot be made and will be given in form of credit.
  • No cash refunds even if payment made in cash originally. Refund will be made via bank transfer or electronically only.
  • Refunds will be made in the name of the original buyer only.
  • Refund process will be initiated after approval internally.
  • Refunds for parts, which are still in working condition but have been used for more than a week will be not entertained as we will not be able to sell those as new parts.
  • No refund of minimum/diagnosis service charges paid.
  • Refunds may take 7-10 business working days from date of internal approval.
  • In case of any other issues, which are not covered in the policy, please write in to care@erip.in